We are a premier Digital Marketing Agency based in Asansol and provide Digital Marketing services to our esteemed clients based in the UAE, US, UK and India.
Job Description
Client Relationship Executive (Female Only)
We are hiring a Customer Relationship Executive who will handle the concerns of the people who buy our company's digital marketing services. The successful candidate will work to rectify issues experienced by individual customers. He/she aims to improve the organization's overall customer satisfaction ratings.
Responsibilities:
Negotiate with leads on behalf of the company
To build business by identifying and selling prospects in digital marketing space
To maintain relationship with clients.
Provide support, information, and guidance
Research and recommend new prospects and service improvements
To handle service enquiries by phone or email, and check the status.
Desired Profile
Proficient in MS-Office (Excel, Word, ppt)
Robust decision-making skills, with numerical and analytical ability
Excellent influencing skills
Excellent verbal and written communications skills
Quick learner
Knowledge of digital marketing will have extra advantage.