Hiring: Customer Support Executive – Concentrix Pune

Location: Pune, Maharashtra
Job Type: Full time
Process: Voice / Blended Process

Job Responsibilities:
Handle customer queries through calls, chat, and email.
Provide accurate information and resolutions to customers.
Maintain high levels of customer satisfaction.
Document customer interactions and follow process guidelines.
Meet quality, productivity, and performance targets.
Escalate complex issues to the appropriate team when required.

Eligibility:
Graduates can apply.
Freshers and experienced candidates are welcome.
Excellent English communication skills.
Positive typing and computer skills.
Customer-centric approach with strong problem-solving abilities.

Preferred Skills:
Strong verbal and written communication.




Ability to work in rotational shifts.
Basic knowledge of MS Office and customer support tools.
Positive attitude and willingness to learn.

Benefits:
Market-competitive salary package.
Incentives and performance bonuses.
Career growth opportunities.
Professional training and development.
5 Days Working (Process Dependent).

Interested candidates can apply now or share their updated resume.

Pay: ₹22,000.00 - ₹35,000.00 per month

Benefits:
Flexible schedule
Paid sick time
Paid time off
Provident Fund

Work Location: In person

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