Responsible for providing end-to-end IT support covering networking (wired and wireless), cybersecurity, and audio-video (AV) systems.

The Role Includes,
Execution – Self and team of L1
Configuration – Self and With Team of L1
Documentation – Self
Tech-Support - Extend Support to Onsite & L1 engineers
FMS Support – Extend Support to Onsite engineers
AMC Support - Extend Support to Onsite & L1 engineers

Ongoing support for IT infrastructure across campus and enterprise settings.

Action Plan :
Remote & In office Support ( As per Need Travelling required) o Provide timely technical assistance for network, cybersecurity, and AV issues. o Coordinate with site teams for preventive and corrective maintenance.
Configuration & Implementation o Configure and deploy network switches, firewalls, and wireless access points. o Set up cloud and on-premises network and security solutions. o Install and configure audio-video equipment including conferencing systems.




Documentation o Maintain configuration records, network diagrams, and support documentation. o Prepare incident and resolution reports for recurring issue analysis.

Supported Makes:

( As On Today And It May add as and when required to business)
Networking: Cisco, Extreme, Fortinet, Aruba, HP, etc. ( IT & OT )
Firewall & Security: Fortinet, Sophos, Cisco, Palo Alto.
Audio-Video Systems: Poly, Logitech, Crestron, Extron, and equivalent.
ELV IP Devices – All IP enabled devices

Solutions Covered:

Campus LAN and Wireless Setup (Core, Distribution & Access Layer)

Cloud and On-Prem Network Configuration

Cybersecurity Configuration & Policy Management

Audio-Video Integration and Support for Meeting Rooms & Auditoriums

Pay: ₹20,000.00 - ₹43,000.00 per month

Work Location: In person

📌 Sr Network Engineer Vadodara
🏢 Jenx Digitech
📍 Vadodara