Welcome patients and visitors and provide courteous assistance.
Register patients, create/update UHID records, and verify patient details in the HIS/MedNet system.
Schedule, reschedule, and manage OPD appointments in coordination with consultants.
Guide patients and attendants to the appropriate departments and services.
Handle telephone calls, emails, and patient inquiries professionally.
Maintain accurate registration records and ensure completion of required documentation.
Coordinate with Billing, Nursing, Laboratory, Radiology, Pharmacy, and other departments for smooth patient flow.
Assist in patient admission and discharge processes as required.
Address patient concerns and escalate unresolved issues to the Front Office Manager.
Maintain confidentiality of patient information and comply with NABH standards, hospital policies, IPC, and BMW guidelines.
Maintain skilled grooming, punctuality, and excellent customer service at all times.

Pay: ₹12,000.00 - ₹25,000.00 per month

Perks:
Cell phone reimbursement
Commuter assistance
Versatile schedule
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Front Desk Receptionist/ Front Desk Executive Nagpur
🏢 SWASTHYAM SUPERSPECIALITY HOSPITAL,NAGPUR
📍 Nagpur