We are looking for a Guest Relations Executive (GRE) for a full time, on-site role in Greater Noida. The GRE will be responsible for ensuring a welcoming and professional experience for residents, visitors, and clients at residential and commercial facilities.
Key responsibilities include:
Welcome and assist residents, visitors, and guests.
Manage the reception/front desk and maintain visitor records.
Handle phone calls, inquiries, and visitor access.
Coordinate with housekeeping, maintenance, and security teams to resolve concerns promptly.
Maintain a clean, organized, and skilled reception area.
Address guest queries and complaints with a courteous and solution-oriented approach.
Ensure compliance with safety, security, and facility policies.
Support day-to-day administrative and front office activities.
Qualifications
Excellent communication and interpersonal skills.
Experience in guest relations, customer service, front office, or receptionist roles.
Skilled appearance and customer-focused attitude.
Ability to multitask and work in a fast-paced environment.
Basic knowledge of MS Office,MS Excel and email.
Experience in residential societies, commercial buildings, hotels, or facility management is preferred.
Minimum qualification: Graduation in any field.