We are seeking a dedicated and compassionate Patient Care Executive to provide exceptional support and ensure a seamless experience for patients throughout their healthcare journey. The ideal candidate will have excellent communication skills, a patient-first approach, and experience working in a hospital.
Key Responsibilities
Welcome and guide patients throughout their visit.
Schedule appointments and coordinate with doctors and clinical staff.
Address patient queries, concerns, and feedback promptly and professionally.
Requirements
Bachelor's degree in any discipline.
Minimum one years of experience in patient care, customer service, healthcare.
Excellent verbal and written communication skills.
Pleasant personality with a qualified appearance and positive attitude.
Solid interpersonal and organizational skills.
Basic computer proficiency.
Candidates should have a robust hospitality mindset with excellent customer service and patient-handling skills.