Lead Generation & Conversion: Proactively call prospective patients from social media, website leads, or campaigns and convert them into scheduled appointments.
Appointment Management: Schedule, reschedule, and confirm patient visits, ensuring a smooth patient flow.
Treatment Explanation: Clearly explain cosmetic services (e.g., veneers, teeth whitening, aligners) and clinic offers to callers.
Patient Follow-up: Perform post-treatment follow-ups to get feedback, ensure satisfaction, and prompt for future appointments.
Record Maintenance: Maintain and update patient details, call records, and databases in Excel or CRM software.
Query Resolution: Professionally answer patient questions and objections regarding dental procedure
Requirements and Qualifications
Education: Minimum 10th or 12th pass; graduation is a plus.
Experience: 0–2 years of experience as a telecaller, preferably in dental, aesthetic, or healthcare settings.




Communication Skills: Robust verbal communication skills in local language (e.g., Tamil and English.
Technical Skills: Basic knowledge of computers and MS Excel.
Key Traits: Empathetic, persuasive, polite, and target-oriented. Typical Working Conditions
Location: Work from office

Common Key Performance Indicators (KPIs)
Daily call volume.
Appointment booking rate.
Lead-to-conversion ratio.
Patient follow-up efficiency.
Hours: Full time, typically Monday to Saturday, often with standard morning-to-evening clinic hours. Sunday based on appointments , one week off per week.
Incentives: Performance-based incentives are often offered based on appointment conversion rates.

Pay: ₹8,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Receptionist And Telecaller Valasaravakkam (India)
🏢 Lea Esthetique clinic
📍 India