We are looking for a highly skilled and friendly Support Associate to handle on-call and email support, resolve queries, and keep every institution running smoothly. The ideal candidate will have excellent communication skills and be able to provide top-notch support to our schools.
Roles and Responsibility
Handle on-call and email support for our schools.
Resolve queries and issues promptly and professionally.
Provide excellent customer service to ensure high satisfaction.
Collaborate with internal teams to resolve complex issues.
Maintain accurate records of interactions and resolutions.
Continuously improve knowledge and skills to stay current with industry trends.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a rapid-paced workplace and prioritize tasks effectively.
Solid problem-solving and analytical skills.
Proficient in using technology and software applications.
Ability to maintain confidentiality and handle sensitive information.
Team player with a positive attitude and willingness to learn.
About Company
Prisms Communications is a leading company that provides exceptional communication services to our clients. We are committed to delivering high-quality solutions and building long-term relationships with our customers.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Support Associate Maharashtra
🏢 Prisms Communications
📍 Maharashtra
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