01 Aug
|
Multitech Control Systems
|
Thaltej
01 Aug
Multitech Control Systems
Thaltej
About Us
Multitech Control System (MCS) is a leading provider of industrial automation and process control solutions, serving industries across India since 2015. We are committed to innovation, quality, and customer satisfaction while fostering a collaborative, growth-oriented, and employee-friendly workplace where talent is valued and careers thrive.
Key Responsibilities
Follow up on assigned leads and convert opportunities using the CRM system.
Maintain regular communication with existing customers to ensure customer satisfaction, retention, and repeat business.
Prepare quotations, proforma invoices (PI), sales orders, and other sales-related documents.
Coordinate with the Production, Accounts, and Service departments to ensure timely order execution.
Search and follow up on government and private tenders through portals such as GeM and nProcure.
Handle vendor registration and maintain company profiles on various procurement portals.
Create, update, and maintain sales documentation, including SOPs, product data sheets, and quotation templates.
Organize and maintain digital records of customer documents and sales information.
Collect customer feedback and update the CRM with relevant information.
Provide first-level support by responding to customer inquiries and resolving basic issues.
Follow up with customers for outstanding payments as per agreed timelines.
Continuously learn about recent products, market trends, and industry developments.
Attend training programs and apply acquired knowledge to daily work.
Requirements & Skills
Proficiency in CRM software (SalesTown preferred), Microsoft Excel, and MS Office.
Robust verbal and written communication skills.
Excellent organizational and documentation skills.
Ability to manage multiple tasks, prioritize work, and meet deadlines.
Robust coordination, problem-solving, and customer service skills.
A proactive attitude and the ability to work effectively in a team.
Qualifications
Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
Experience
1–3 years of experience in Sales Coordination, Back Office Sales, Customer Support, or a similar role.
Freshers with solid communication skills and a willingness to learn may also apply.
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Internet reimbursement
Leave encashment
Work Location: In person
📌 Sales Coordinator Thaltej
🏢 Multitech Control Systems
📍 Thaltej