01 Aug
|
Exide Energies
|
Uttar Pradesh
01 Aug
Exide Energies
Uttar Pradesh
After sales service of warranty claims through Channel partners.
Administer and perform all activities in line with the company procedures regarding service department.
Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures.
Maintain inventory of spare parts for service Centre.
Leading training and engaging team ensuring optimum performance.
Engaging & Keeping the team spirit high ensuring minimum attrition.
Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures.
Manage customer complaints and ensure the TAT targets at all the branch levels.
Ensure the service SLAS and KPIs are met as per the business requirement.
Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.
📌 Branch Service Incharge Etawah Uttar Pradesh
🏢 Exide Energies
📍 Uttar Pradesh