Key Responsibilities:
Assist in achieving branch business targets, including gold loan disbursement and recovery.
Supervise daily branch operations and ensure smooth workflow.
Support customer acquisition and maintain robust customer relationships.
Verify loan documents and ensure compliance with company policies and RBI guidelines.
Monitor cash handling, gold security, and branch records.
Guide and motivate branch staff to improve productivity and service quality.
Handle customer queries, complaints, and escalations professionally.
Prepare and submit daily, weekly, and monthly branch reports.
Ensure timely collection of overdue accounts and follow up on recoveries.
Act as the Branch Manager in their absence and ensure uninterrupted branch operations.
Pay: ₹22,000.00 - ₹25,000.00 per month
Advantages:
Cell phone reimbursement
Provident Fund