Position Summary

We are looking for an enthusiastic and customer-focused Sales Executive who can convert inquiries into confirmed bookings while delivering an exceptional customer experience. The ideal candidate should have excellent communication skills, confidence in handling clients, and a passion for helping families preserve their precious moments.

Key Responsibilities
Respond to all inquiries received via phone calls, WhatsApp, Instagram, Facebook, Google, and the website.
Explain photography packages, pricing, themes, and available add-on services.
Understand client requirements and recommend suitable shoot packages.
Convert leads into confirmed bookings and achieve monthly sales targets.
Schedule appointments and coordinate shoot dates with clients.
Follow up with current, pending, and existing leads.
Maintain accurate customer records in the CRM or lead management system.
Coordinate with photographers, editors, and studio staff for smooth execution.
Upsell premium albums, framed prints, wall art, and additional services.
Handle customer concerns professionally and ensure high client satisfaction.
Collect booking advances and assist with payment follow-ups.
Request Google reviews and client referrals after successful shoot completion.

Skills Required




Excellent communication skills in Hindi and English.
Strong persuasion and negotiation abilities.
Positive understanding of customer relationship management.
Basic computer knowledge (MS Office, Google Sheets, CRM).
Comfortable using WhatsApp Business, Instagram, Facebook, and email.
Positive attitude with a customer-first approach.
Ability to work under sales targets.

Preferred Experience
13 years of experience in sales, customer support, telecalling, or business development.
Experience in photography studios, maternity clinics, baby brands, event management, luxury retail, or hospitality will be an advantage.

Performance Indicators (KPIs)
Monthly booking targets achieved.
Lead-to-booking conversion rate.
Average booking value.
Customer satisfaction ratings.
Response time to recent inquiries.
Client retention and referral generation.

Working Hours
11:00 AM – 7:00 PM (or as per company policy)
Weekly off as per company schedule.

Salary
Fixed Salary + Attractive Incentives
Performance-based monthly and quarterly bonuses.

Career Growth

High-performing Sales Executives can grow into Senior Sales Executive, Sales Manager, Client Relationship Manager, or Business Development Manager roles.

📌 Required Inside Sales Executive For New Delhi
🏢 Neoveda Technologies
📍 Delhi