Senior Executive ? Operations (Grocery 3P Operations)

Department: Grocery 3P Operations
Experience: 3?5 Years

Role Summary

Support day-to-day 3P grocery operations by ensuring smooth order fulfillment, inventory accuracy, SLA adherence, and effective coordination with third-party partners to deliver operational excellence.

Key Responsibilities
Monitor daily operations across assigned 3P grocery sites.
Track and achieve KPIs including order accuracy, fill rate, productivity, and turnaround time.
Coordinate with 3P partners to ensure adherence to SOPs and SLAs.
Support inventory reconciliation, stock accuracy, and shrinkage control.
Resolve operational issues and escalate critical exceptions.
Prepare daily MIS, dashboards, and performance reports.
Coordinate with Supply Chain, Category, Quality, and Last Mile teams for seamless execution.
Ensure compliance with safety, quality, and operational standards.




Support audits and continuous process improvement initiatives.

Requirements
Graduate in any discipline.
3?5 years of experience in Grocery, E-commerce, Retail, Warehouse, Logistics, or Supply Chain Operations.
Experience in third-party (3P) operations is preferred.
Valuable analytical skills with proficiency in MS Excel.

Key Skills

3P Operations | Grocery Operations | Warehouse Operations | Order Fulfillment | Inventory Management | Partner Coordination | SLA Monitoring | MIS Reporting | Process Compliance | Problem Solving | MS Excel | Stakeholder Management

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📌 Senior Executive Operations West Bengal
🏢 Mahindra Logistics
📍 West Bengal