Job Title: SSE-O365

Position: SSE-O365

Experience: 10 - 12Years

Category: IT

Main location: Bangalore

Employment Type: Full Time

Your future duties and responsibilities:
Provide L3 support for Microsoft 365 services.
Troubleshoot complex issues related to Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Entra ID (Azure AD), Microsoft Intune.
Manage mail flow, connectors, transport rules, and mailbox migrations.
Support hybrid settings (Exchange Hybrid, AAD Connect).
Handle critical P1/P2 incidents.
Perform Root Cause Analysis (RCA) and create post-incident reports.
Work with Microsoft Support for product-related issues.
Drive problem management and preventive actions.
Conditional Access Policies
MFA
SSO
Identity Governance




Monitor and respond to security incidents.
Implement Microsoft Defender and security best practices.
Develop automation using PowerShell.
Create scripts for administration, reporting, and monitoring.
Improve operational efficiency through process automation.
Provide technical guidance to L1/L2 teams.
Participate in change, release, and capacity management.
Prepare technical documentation, SOPs, and knowledge articles.

Skills:
Azure Active Directory
English
Ent Repository (GPO, AD, LDAP)
Exchange Server
Technical Analysis
Transformation Consulting

📌 Sse Professional Karnataka (India)
🏢 CGI
📍 India