Company Description The Sleep Shell is India’s first brand dedicated to creating braless pajama sets that combine comfort and style. With a focus on empowering women, The Sleep Shell designs ultra-soft, satin-like cotton sleepwear featuring creative braless technology for gentle support and confidence without pads or wires. Offering sizes from XS to 6XL, the brand celebrates inclusivity and promotes a new standard of nighttime comfort. With thoughtfully crafted styles and unique designs, The Sleep Shell redefines sleep and lounge wear for every woman. Role Description This is a full-time, on-site role based in Mumbai for a Client Services Intern. The intern will assist in addressing customer inquiries, resolving client issues, ensuring customer satisfaction, and supporting the overall customer service experience. Additionally, the role involves engaging with clients,
coordinating communication, and providing support to the finance department as required. Qualifications Strong skills in Client Services and Customer Service to manage and address client needs effectivelyExcellent Communication skills to foster positive client relationships and provide clear, professional assistanceExperience in ensuring Customer Satisfaction through effective problem-solving and personalized supportBasic knowledge of Finance to assist with financial tasks or queries as neededAbility to work collaboratively in a quick-paced, in office environment in MumbaiProactive attitude with a focus on delivering value to clientsPursuing or holding a degree in business, communications, or a related field is an advantage