Roles and Responsibilities
Manage after sales service operations, ensuring timely resolution of customer complaints and issues.
Oversee warranty handling, including processing claims, conducting investigations, and implementing corrective actions.
Develop and implement effective strategies for post-sales support services to enhance customer satisfaction.
Collaborate with technical services team to resolve complex product-related issues.
Ensure compliance with company policies, procedures, and regulatory requirements related to aftermarket services.
Analyze customer data to identify trends, behaviors, and business prospects.
Segment customers and create targeted marketing campaigns.
📌 After Sales Service Manager Delhi
🏢 Aulten Digital
📍 Delhi
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