Roles and Responsibilities
Provide Level 1 desktop support to end-users, troubleshooting hardware and software issues related to desktops, laptops, printers, and other peripherals.
Configure Outlook email clients for users on Windows operating systems.
Troubleshoot common hardware problems including printer issues using various diagnostic tools.
Perform OS installations (Windows) and perform basic networking tasks such as configuring wireless networks.
Collaborate with higher levels of support teams when complex issues arise.
📌 Desktop Support Engineer Uttar Pradesh (India)
🏢 Aforeserve
📍 India
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