Role & responsibilities
Own end-to-end CIC reporting for all bureaus (CIBIL, Experian, Equifax, CRIF).
Ensure compliance with RBI and CIC guidelines on data submission, corrections, and customer dispute handling.
Monitor data quality, rejection rates, acceptance ratios, and DQI metrics.
Investigate and resolve CIC-related discrepancies, customer complaints, and escalations.
Coordinate with Technology teams to design, implement, and enhance CIC reporting modules in LMS/LOS.
Define business requirements for system changes, validations, and controls.
Automate reconciliation, exception tracking, and MIS for CIC reporting.
Support audits, regulatory inspections, and management reviews related to CIC reporting.
Preferred candidate profile - Only from Mortgage background with having experience into CIC knowledge (CIBIL, Experian, Equifax, CRIF).