Key Responsibilities:
Managed inbound and outbound calls to prospective students regarding higher education prospects.
Counselled students on courses, universities, admission processes, eligibility criteria, and career options.
Followed up with leads generated through digital marketing campaigns, walk-ins, and referrals.
Converted qualified leads into admissions by providing timely guidance and regular follow-ups.
Scheduled counselling sessions and coordinated with senior counsellors and admission teams.
Updated student records, call logs, and follow-up activities in CRM.
Achieved monthly calling and admission conversion targets.
Resolved student queries professionally and ensured high customer satisfaction

Preferred candidate profile
Graduate in any discipline (Mandatory)
Minimum 1 year of experience in Telecalling, Tele Counselling, Admission Counselling, or Customer Support, preferably in the Education/EdTech industry.
Excellent verbal communication skills in English .
Valuable computer knowledge and familiarity with CRM/MS Office.
Robust interpersonal, persuasion, and follow-up skills.

📌 Tele Counselling New Delhi
🏢 Megamind Consultants
📍 New Delhi