Responsibilities:
Make outbound calls to insurance companies to follow up on pending claims.
Track claim status, resolve denials/underpayments, and ensure timely collections.
Escalate unresolved or complex claims to the SME/Team Lead.
Accurately document all call outcomes and payer responses in the billing system.
Collaborate with the internal billing team to submit corrected claims and appeals.
Achieve daily/weekly call productivity and quality targets.
Stay updated on payer guidelines, claim regulations, and AR processes.
📌 Rcm Ar Caller Telangana
🏢 Credense Medical Billing
📍 Telangana
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