Role & responsibilities
Managed inbound and outbound calls to prospective students regarding higher education prospects.
Counselled students on courses, universities, admission processes, eligibility criteria, and career options.
Followed up with leads generated through digital marketing campaigns, walk-ins, and referrals.
Converted qualified leads into admissions by providing timely guidance and regular follow-ups.
Scheduled counselling sessions and coordinated with senior counsellors and admission teams.
Updated student records, call logs, and follow-up activities in CRM.
Achieved monthly calling and admission conversion targets.
Resolved student queries professionally and ensured high customer satisfaction.

Preferred candidate profile
Bachelor's Degree in any discipline (B.A., B.Com., BBA, B.Sc., BCA, etc.)
Fresh graduates with excellent communication skills may also be considered.
Candidates with 1+ year of experience in telecalling, tele counselling, admissions, or customer service will be preferred.

📌 Student Relationship Executive New Delhi
🏢 Megamind Consultants
📍 New Delhi