Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries related to financial products and services.
Provide accurate information and guide customers through the process.
Maintain a high level of customer satisfaction by delivering quality service.
Update customer information and interaction details in the CRM system.
Escalate complex customer issues to the concerned team when necessary.
Adhere to company policies and process guidelines.
Eligibility
Freshers and experienced candidates are welcome to apply.
Any Graduate or Undergraduate can apply.
Hindi and Telugu is mandatory.
Fluency in English is required.
Additional regional languages will be an added advantage.
Positive communication and interpersonal skills.
Skills Required
Excellent communication skills
Customer service orientation
Problem-solving ability
Active listening
Ability to work in a target-driven workplace
📌 Customer Service Executive Tamil Nadu
🏢 CreditMantri Finserve
📍 Tamil Nadu
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