Job Purpose
The Regional Head Technical Services will plan, monitor and implement the Technical Services activities in the Region, in consultation with RH (Marketing) and guide the team of Territory Technical Services Managers to achieve the regional sales objectives & quality of sales through influencers.
Job Context & Major Challenges
Cement industry, which is the backbone of all construction activities, is steadily growing. Mergers & acquisitions have led to the consolidation of manufacturing and marketing of this commodity. There is a need to create differentiation to maintain leadership position. UltraTech being the Industry leader, with around 20% of market share is poised to grow rapidly in the next 5 years. To resonate with the tag line of Engineers Choice', UltraTech has built a very powerful value addition called Tech. Services. With the industry's largest team of civil and mobile concrete labs, UltraTech has established extensive customer interface across the country.
The Regional Head Technical Services position is responsible for macro management of Technical Services at the Regional level. The position holder shall be required to provide the aggregated market perspective of the Region, competitors' activities and lead a team of Depot-level Territory Technical Services Managers. The position holder shall interface with the Manufacturing Units (integrated plants, grinding / packing units) & provide market feedback to them, interact with influencers & consultants, and motivate the team to ensure conversion from competitor brands to UltraTech. The Regional Head Technical Services position shall strive to monitor call cycles, analyze the inputs from IT platforms like CLP, TFA etc., provide MIS data regularly to Zonal Head Technical Services, and support the UBS technical activities (UltraTech & allied products) and brand image building programs.
Key Result Areas
KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)KRA1Assista