MakeMyTrip is one of the largest and fastest-growing verticals within the organization, driving exceptional travel experiences for millions of customers every year. With a robust focus on customer delight, technology-led innovation, and deep partnerships, the Hotels team curates and manages an extensive portfolio of domestic and international stays across leisure and business destinations. The function works closely with supply partners, revenue management, marketing, product, and operations teams to ensure the right balance of availability, pricing, and quality delivering unmatched value to travelers while strengthening partner relationships.
Within this, The Domestic Chains team is a part of the Domestic Hotel Supply Function and this team manages the overall business growth and supply of branded chain hotels headquartered in India. This team manages key Indian brands such as IHCL (Taj, SeleQtions, Vivanta & Ginger), ITC, Leela,
Sarovar etc. and has direct contracts with 1000+ hotels.
About The Role
This role is a critical part of the Domestic Chains, Key Accounts Team in the Hotel Supply function. The key accounts manager would have end-to-end responsibility for driving growth for key chain accounts through regular engagement with the revenue heads of chains. This role would involve sharing necessary business insights and recommendations with key external stakeholders and ensuring smooth execution of agreed-upon actions by coordinating with internal cross-functional teams such as category, revenue, and marketing.
What Will You Be Doing
Relationship and Key Account Management:
As a Key Account Manager, the incumbent will be responsible for connecting and engaging with the 'C' level management of the Neo Chains, as well as managing key chain hotels and driving sustainable performance for these accounts.
The role entai