Join Vonage and help us innovate cloud communications for businesses worldwide

Vonage Applications

Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement. From cloud contact centers to feature-rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences.

Why this role matters

Vonage Senior Communications Engineers are the technical backbone of our global AWS cloud-based voice platform, the critical layer that sits between the PSTN and all of our UCaaS applications. In this senior role, you will design, enhance, and maintain our platform while serving as a technical authority and mentor, driving architectural decisions, leading complex projects, and shaping the automation and tooling that keeps our infrastructure ahead of the curve.

Your key responsibilities
Serve as a technical lead and subject matter expert on SIP architecture, VoIP and Ribbon infrastructure (SBC, SLB, PSX, RAMP)




Architect and implement complex, large-scale solutions requiring high levels of functional integration across the PSTN and UCaaS stack
Make custom modifications to SIP infrastructure to provide bug fixes, add current features and integrate with recent PSTN carriers
Design and develop Python-based automation tools, scripts, and frameworks to streamline operations, deployments, and monitoring
Troubleshoot and resolve complex SIP issues across the network, including deep packet-level analysis
Drive lifecycle management of voice systems and network equipment, including capacity planning and end-of-life strategies
Lead code and design reviews, mentor junior and mid-level engineers, and play a consultative role in defining processes, tools, and standards for project delivery
Lead and support production deployments of recent or modified operating systems and software applications
Collabora

📌 Senior Communications Engineer Bengaluru (India)
🏢 Vonage Business
📍 India