The Director – Commerce will serve as the functional lead , representing Interactive Avenues’ Commerce practice in the region. This role will be responsible for driving operational excellence, managing strategic client relationships, and leading a high-performing commerce team across marketplaces and quick-commerce platforms.
The role requires robust leadership across operations, partnerships, revenue growth, and cross-agency collaboration, ensuring the North office continues to operate as a strategic commerce hub for clients and partner agencies.

Key Responsibilities
Regional Leadership & Representation
Serve as the functional head for Interactive Avenues’ Commerce practice.
Represent commerce capabilities for the agency across partner agencies, clients, and platform partners.
Collaborate with media leads across partner agencies to identify commerce-led growth prospects for brands.
Operations & Delivery Excellence
Oversee end-to-end commerce operations across marketplaces and quick-commerce platforms.
Ensure seamless execution across Amazon, Flipkart, Blinkit, Zepto,



Swiggy Instamart, and other retail platforms.
Drive best practices across retail media planning, campaign execution, and marketplace optimization.
Client Leadership & Relationship Management
Lead senior client relationships and strategic engagements across key commerce accounts.
Act as the first point of escalation for major client issues or operational challenges.
Ensure delivery against business KPIs including GMV growth, share of search, and marketplace performance.
Team Leadership & Capability Building
Lead, mentor, and scale a high-performing commerce team across strategy, operations, and performance marketing.
Drive team planning, resourcing strategy, and capability development for the North region.
Build a culture of ownership, innovation, and operational excellence.
Retail & Platform Partnerships
Develop solid relationships with Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, and othe

📌 Director Ecommerce Mumbai
🏢 INTERACTIVE AVENUES
📍 Mumbai