Meet the Team
You will join the Solutions Engineering team focused on Observability, partnering closely with Sales, Product, and Marketing to help customers gain deep visibility into their applications, infrastructure, and digital experiences. Our team acts as trusted technical advisors, enabling customers to improve reliability, performance, and business outcomes across complex, hybrid and cloud-native environments.

Your Impact
As a Senior Solutions Engineer – Observability, you will lead the technical evaluation stage of the sales cycle and serve as a key advisor to customers and prospects. You will uncover business and technical challenges, design tailored observability solutions, and clearly articulate the value of Splunk’s Observability portfolio. This role is exciting because it sits at the intersection of observability, security, cloud, and up-to-date DevOps/SRE practices.

Responsibilities
Lead discovery sessions to understand customer architectures, business goals, and observability requirements.
Design and deliver compelling demos, presentations,



and technical workshops across Splunk’s Observability portfolio.
Own and execute proof-of-concept / proof-of-value engagements, defining success criteria and measurable outcomes.
Serve as the primary technical advisor throughout the sales lifecycle, guiding customers through solution design and technical decision-making.
Respond to technical components of RFPs/RFIs with explicit, accurate, and customer-centric solutions.
Collaborate with Sales, Marketing, and Product teams to develop impactful customer content and support industry events.

Minimum Qualifications
Bachelor’s degree in Computer Science, Engineering, or equivalent education or experience.
At least 3 years of experience in a pre-sales, solutions engineering, or technical role within the observability space.
Hands-on experience with observability technologies such as APM, Infrastructure Monitoring, RUM, or Synthetic Monitoring.
Solid know

📌 Senior Solutions Engineer Mumbai
🏢 Cisco Commerce India
📍 Mumbai