Job Title: Sr. Ticketing & Visa Executive
Experience: 4 to 6 years
Location: Khar Road, Mumbai
Employment Type: Full Time
Mode of work: Work from Office
Requirements: Immediate Joiner
About EDGE:
EDGE is a global private travel and lifestyle club offering designed for travellers who value their time, see travel as an investment and value service above all else.
Roles and responsibilities:
Plan and manage flight itineraries based on client requirements, including route selection, schedules, fare options, and airline recommendations while coordinating closely with the Operations team.
Stay updated on airline policies, fare changes, promotional offers, visa regulations, and travel advisories, and proactively communicate relevant updates to internal teams and clients.
Utilize Global Distribution Systems (GDS) such as Amadeus to book, modify, and cancel flight reservations, ensuring accuracy and efficiency throughout the booking lifecycle.
Manage ancillary travel services including seat selection, meal requests, web check-ins, baggage requirements,
and special assistance requests.
Handle reservation changes, cancellations, refunds, and reissues in accordance with airline policies and client requirements.
Provide comprehensive visa assistance by reviewing applications, verifying documentation, preparing visa itineraries, travel insurance, hotel confirmations, dummy tickets, and other supporting documents.
Coordinate visa submissions, embassy appointments, and application tracking while ensuring adherence to country-specific immigration requirements and timelines.
Liaise with embassies, consulates, visa agencies, airlines, and travel partners to ensure smooth processing and timely delivery of services.
Manage hotel reservations and accommodation bookings, ensuring alignment with client preferences, budgets, and travel itineraries.
Deliver exceptional service to high-net-worth and luxury travel clients, handling bespoke travel requirements with a
📌 Sr Ticketing Pune
🏢 EDGE
📍 Pune