Position Title: Area Manager
Department: Retail – Select
Objective:
To drive overall business performance and profitability of assigned business dealerships by ensuring operational excellence, robust process governance, and a customer?first culture and to build and strengthen procurement, sales, and refurbishment capabilities across stores to enable sustainable growth and market competitiveness.
Accountability:
Drive complete P&L; performance of assigned dealerships through cost optimization and revenue maximization.
Create a diversified procurement portfolio by establishing strong partnerships and key channel partners.
Build solid sales capabilities at store level to drive high?growth retail performance.
Develop and maintain a network of workshop and body shop partners to ensure seamless, cost?optimized refurbishment.
Deploy and monitor Standard Operating Procedures (SOPs) across all business processes to ensure consistent operational excellence.
Continuously review resource utilization to maximize output and recommend manpower additions as required.




Track rapidly changing market dynamics—demand, pricing, and policy changes—and align business strategies accordingly.
Build and lead motivated teams across Sales, Procurement, and Refurbishment functions.
Ensure all operational processes follow a “Customer First” approach to deliver superior customer experience.
Support the Dealer Principal in recruitment of support staff and collaborate on identifying training needs for dealership and company employees.
Facilitate internal and external training programs for dealership teams.
Work closely with ground teams to identify operational challenges and issues to management for timely resolution.

?Competencies:
Robust business acumen with the ability to manage P&L; and drive profitability.
Expertise in procurement and sales operations within the Used Car industry.
Data?driven decision?making ability.
Excellent communication and stakeholder?manage

📌 Area Manager Chennai
🏢 Mahindra Group
📍 Chennai