Job Description:

We Are Hiring Collection executive - ( Unsecured Loan) In Vapi.

Job Title: Collection Executive – Unsecured Loan

Responsibilities:
Contact customers via phone, email, or in person to collect outstanding payments.
Follow up on overdue accounts and maintain accurate records of communication.
Educate customers on repayment terms and assist with repayment arrangements.
Negotiate payment plans within company guidelines.
Maintain a daily report of collections, follow-ups, and escalations.
Escalate complex cases to the appropriate department for resolution.
Achieve monthly and quarterly collection targets.
Ensure compliance with regulatory and company policies.
Maintain professionalism and empathy while dealing with customers.
Work closely with the credit and legal teams when necessary.

Requirements:
High school diploma or bachelor’s degree (preferred).
Proven experience in collections, preferably in unsecured loans.
Robust interpersonal and negotiation skills.
Ability to handle difficult situations calmly and efficiently.
Basic computer knowledge and familiarity with CRM systems.

📌 We Are Hiring Collection Executive Vapi (India)
🏢 Mspire Ventures
📍 India