Description
Vice President, Client Processing Manager
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Vice President, Client Processing Manager to join our Global Transfer Agency team. This role is located in Pune.
In this role, you’ll make an impact in the following ways:
Own the end-to-end Trade processing until settlement, including task allocation, controls, quality,



and risk management
Act as the primary point of contact for process queries, client escalations, and senior stakeholder communication
Build robust, trusted client relationships and ensure consistent, accurate service delivery
Ensure full compliance with BNY policies and all regulatory daily, weekly, monthly, and annual requirements, including timely escalation of control breaches
Lead and manage the team, including workload planning, performance management, coaching, training, and all related people processes
Monitor team process knowledge and quality, providing regular feedback and driving continuous improvement
Identify process risks and errors, ensure root cause analysis, and implement sustainable corrective actions
Drive the Digital and AI agenda by identifying automation prospects and embedding digital solutions to deliver higher STP, increased efficiency, and reduced operational risk
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📌 Vice President, Client Processing Manager Pune
🏢 BNY Mellon
📍 Pune