This is a role for an experienced transport operations supervisor with a deep understanding of the transport business and a large network of drivers. Someone who is not only unafraid to be hands-on and work from the field but is also tech savvy to operate the latest transport management software from his desk.
About the company:
NVS Travel Solutions is a 19-year-old firm that provides mobility services pan India. In 2023, NVS has scaled to an owned fleet size of 900+ vehicles and also has its own in-house tech team, which has been building software solutions for the transport industry for the last 5 years, making the future of this firm bright and greener.
Job Responsibilities:-
Key Responsibility Areas (KRAs):
Sourcing drivers and vehicles
Ensure maintenance of vehicles
Ensure driver discipline
Reporting & MIS
Key Performance Indicators (KPIs):
SLA & process adherence
Performance on regular QC/ audits
Number of Trips
Customer satisfaction surveys (CSAT & NPS)
Job Role:
Route Planning and Optimization:
Develop and optimise transportation routes for efficiency and cost-effectiveness.
Implement strategies to minimise travel time and fuel consumption.
Fleet Management:
Oversee the daily deployment of vehicles to meet operational requirements.
Ensure proper maintenance schedules for all vehicles in the fleet.
Driver Management:
Supervise and coordinate the activities of drivers and other operational staff.
Provide guidance, training, and performance feedback to ensure a high standard of
Service.
Customer Service:
Ensure a high level of customer satisfaction by monitoring service quality and addressing
customer concerns.
Implement customer feedback mechanisms and take corrective actions.
Compliance and Safety:
Ensure compliance with transportation regulations and safety standards.
Implement and enforce safety protocols and training programs for drivers and staff.
Vehicle Inspections:
Conduct regular inspe
📌 Transport Supervisor Hosur
🏢 NVS Travel Solutions
📍 Hosur
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