01 Aug
|
Acura Solution
|
Delhi
01 Aug
Acura Solution
Delhi
Job Description:
Key Responsibilities:
Develop and execute regional sales strategies to achieve monthly, quarterly, and annual targets for prime home loans.
Build and manage a high-performing team of Area Sales Managers, Team Leaders, and Loan Officers.
Identify and establish relationships with key channel partners (DSAs, connectors, real estate agents, builders).
Monitor team performance through KPIs and regularly provide feedback and training to enhance productivity.
Ensure adherence to credit policy and regulatory guidelines in all sourced cases.
Analyze market trends, competitor activities, and customer feedback to adapt sales strategies.
Coordinate with credit, operations, and collections teams to ensure seamless customer experience.
Conduct regular reviews and field visits to ensure business momentum across all locations in the region.
Drive digital adoption and process improvements to enhance sales efficiency.
Ensure portfolio quality by maintaining low delinquency and high customer satisfaction levels.
Key Requirements:
Bachelor’s degree required; MBA in Sales/Marketing/Finance preferred.
8–12 years of experience in retail lending, with at least 3–5 years in a regional managerial role within home loans.
Robust knowledge of the home loan market, products, and regulatory workplace.
Proven ability to manage and motivate large teams across geographies.
Excellent interpersonal, negotiation, and analytical skills.
High level of integrity and customer orientation.
Performance Metrics (KPIs):
Monthly/Quarterly disbursement targets
Channel development and activation
Portfolio quality (30+ DPD, NPA %)
Team performance and retention
Customer satisfaction score (CSAT/NPS)
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