Job Description:

Role Objective:

To manage front desk customer experience at the project site, make pre-sales calls and provide first-level project briefings on calls to potential leads/walk-ins (both CP and direct), and coordinate site tours with the closing team—ensuring a smooth, professional, and conversion-oriented site experience. This role is a critical mandate sales position to improve site visits and customer experience at the site.

Work Allocation:

Workstream-
Customer Walk-in Handling (GRE) - 45% of Welcome customers, brief them about the project, and coordinate with closers
Pre-Sales Calling & Lead Warming—45% of follow-up leads, call warm leads, fix visits
Documentation & Registers—10% of walk-in logs, CP registers, CRM updates, and SV reports.

Key Responsibilities:
Front Desk Walk-In Management (GRE Role)—
Greet and register every walk-in (Direct + CP-sourced)
Offer brochures and water/refreshments, ensure a premium site experience
Maintain Walk-In Register, CP Log, EOD Reporting
Site Visit Coordination-




Assign the customer to the appropriate closing manager.
Ensure smooth transition from GRE → Closer
Ensure sales team attendance is recorded
Track and log CVs
Pre-Sales Calling (when walk-in movement is low ) -
Make 80–100 dials/day to warm leads
Fix 6–8 site visits/week
WhatsApp follow-ups & nurturing
Ensure 100% CRM tagging & lead updates
Sales Support & Documentation -
Maintain daily MIS
Assist closers with basic documentation (if required)
Maintain site hygiene and stock of brochures, leaflets, project kits

Candidate Profile – Must Haves:
Experience—0.6–2 years in real estate frontline / pre-sales / GRE
Industry—Fit Real estate (developer/mandate) preferred
Communication—explicit, polite, presentable; solid customer handling
Project Understanding—Ability to explain unit types, amenities, pricing basics
Language—Marathi (highly preferred), Hindi, English
Grooming—qualified

📌 Pre Sales Cum Gre Pune
🏢 DC Consultants
📍 Pune