ISP India Private Limited

Position: ServiceNow Developer

Are you the kind of person that is always thinking, sketching, seeking, and adjusting? Who needs to understand how things work and then figure out how they can work better? Are you a passionate, tenacious, solver who loves to work with others who share your drive? Are you positive, constructive, and ingenious?
Are you always solving?

Then we’d like to meet you and bet you’d like to meet us.

Ashland has an exciting prospect for a ServiceNow Developer to join our ServiceNow Platform Team at our Hyderabad office. This is a very visible, significant role within the Company and the Information Technology function. This position will report to the Manager of ServiceNow Development.

Job Description

We are seeking a passionate and motivated ServiceNow Developer with hands‑on experience on platform development, who is enthusiastic about building, enhancing, and optimizing solutions across ServiceNow platform.



The ideal candidate shall have robust interest in continuously learning ServiceNow capabilities and applying best practices across ITSM processes.

The ServiceNow Developer is responsible for:
Develop and configure ServiceNow solutions using best practices (e.g., client/server scripting, UI policies, business rules, flows, and data policies).
Build and enhance ITSM flows and catalog items for Incident, Service Request, and Change processes.
Implement and maintain Knowledge Management and related publishing/approval workflows.
Configure and optimize SLA definitions, schedules, escalations, and breach handling.
Design and implement REST API integrations (inbound/outbound), including authentication models (OAuth, basic, token-based) and error handling.
Develop automation solutions using Orchestration capabilities (e.g., workflow/flow-based task execution) to reduce manual effort and improve operational efficiency.
Configure and maintain CMDB classes, relationships, and data quality controls (no

📌 Servicenow Developer Hyderabad
🏢 Ashland
📍 Hyderabad