Job Description:

Key Responsibilities
Lead Handling & Customer Interaction
● Handle inbound leads generated via Website, Meta, Google, and referrals.
● Contact customers promptly and understand their vehicle concerns.
● Provide technical guidance and explain MotoFyx's diagnostic and repair process.
Technical Consultation
● Interpret customer complaints and translate them into potential mechanical issues.
● Explain possible repair scenarios in a straightforward and trustworthy manner.
● Encourage customers to book inspections or workshop visits for accurate diagnosis.
Sales Conversion
● Convert enquiries into maintenance or inspection bookings and approved repair jobs.
● Build trust with customers through clear and confident communication.
● Follow up with customers on estimates, approvals, and pending decisions.
Workshop Coordination
● Coordinate with Operations and Technical teams to understand vehicle issues and repair scope.
● Communicate repair updates and technical findings to customers.




● Assist with customer walkthroughs when vehicles are inspected or delivered.
Follow-ups & Relationship Management
● Maintain disciplined follow-ups with leads and customers.
● Build long-term relationships with repeat customers.
● Ensure customers feel confident and informed throughout the repair process.

Candidate Profile

Experience
We are looking for sales-first candidates with strong communication skills
Automotive experience is not mandatory
Candidates must demonstrate confidence, ownership, and closing ability
Profiles with weak communication skills or purely backend experience will not be considered

Skills Required
Solid communication and interpersonal skills
Ability to explain technical issues in easy language
Customer-first attitude
Strong follow-up and closing skills
Ability to manage multiple leads simultaneously

Reporting To: Sales Manager
Work Days: Monday to Saturday (Sunday Off)
Work Timings: 9:30 AM – 6:30 PM
Hiring Urgen

📌 Sales Executive Mumbai (India)
🏢 DC Consultants
📍 India