Quick-Frogward Your Career to Years From Now

Be part of a team where your work takes center stage, shaping the future of software development. At JFrog, we solve critical challenges for leaders like Amazon, Google, and Netflix. Every day brings opportunities to innovate and push boundaries in a rapid-moving, frogward-thinking culture. If you want your work to matter and thrive on nonstop innovation, JFrog is your place.

Here’s what our employees have to say about working at JFrog:
"I wanted to work in a company that takes technology forward."
"Our business is so engaging because it is constantly moving, and we have to adapt new solutions to the challenges that arise from the customers."
"It’s nice to work for a company with a must-have product, not a nice-to-have."

What you’ll be doing as a Developer Support Engineer:
Troubleshoot and Investigate complex customer CI/CD scenarios and provide innovative solutions for the concerns/requests raised.
Develop scripts in Bash, Python, and Groovy for debugging and automating




Set up JFrog applications and 3rd party products in various development environments
Analyse log files, thread dumps, HTTP traffic, JVM and OS parameters
Reproduce customer scenarios and fill relevant bugs/features
Maintaining and improving a knowledge base of known issues and solutions
Integrate and collaborate with JFrog’s R&D;, QA, Release and Sales teams
Ability to work flexible hours and weekends as needed

What you bring on to the table:
2+ years of relevant experience in technical support
Understanding of Java or other compiled language
Experience in customer-facing roles
Experience in Linux
Able to manage complex, escalated cases involving multiple architectures across multiple platforms
Strong technical software-related debugging skills
Knowledge/experience with databases, LDAP, NGINX, Apache Tomcat
Experience in the DevOps industry
Experience in AWS OR azure or GCP is required.

About JFrog:

JFrog is

📌 Developer Support Engineer Bengaluru (India)
🏢 JFrog
📍 India