THE WORK: Discover current opportunities to collaborate and contribute to significant decisions while providing solutions to challenges that arise within and across multiple groups. You will engage with various teams and support collective efforts to perform effectively. This role will involve sharing expertise and guiding others to make informed decisions. We look forward to welcoming someone who is eager to make a meaningful impact and grow alongside us.

Ensure production systems are available and operating according to defined service level agreements.
Drive the resolution of incidents and outages while maintaining clear communication throughout the process.
Facilitate the restoration of services to the production workplace promptly and efficiently.
Establish and maintain disaster recovery procedures to safeguard operational continuity.
Oversee data retention practices to ensure compliance and reliability.

HERE'S WHAT YOU WILL NEED:

Beginner proficiency in Service Desk Management.
A minimum of 2 years of experience in relevant related skills.




Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:

Intermediate problem solving skills.
Advanced communication skills.
Beginner knowledge of incident management.
Intermediate organizational skills.
Advanced analytical thinking.

About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experienc

📌 911 Infra Tech Support Practitioner Bengaluru (India)
🏢 Accenture
📍 India