Easyship is a leading global shipping software and API platform trusted by 100,000+ eCommerce merchants to compare couriers, automate fulfilment, and simplify cross-border shipping, taxes and duties. A top-rated Shopify Certified Technology Provider, eBay preferred fulfilment partner, and Amazon preferred multi-channel integrator, Easyship is the G2 category leader (April 2026), offering 550+ courier services worldwide. We believe in accelerating borderless commerce through cutting-edge solutions, and we're proud that brands of all sizes from small business to enterprise trust Easyship for all their shipping needs.
Who We're Looking For:
Easyship is a shipping platform that connects sellers and marketplaces to couriers. We have strategic accounts with enterprise-level eCommerce marketplaces that utilize Easyship's technology, operations, and courier resources to manage inventory and deliver orders to their customers globally.
We're looking for a candidate who loves working with data and has solid analytical skills to support analysis of operational processes and provide insights on improving operational efficiency. We are looking for someone who understands the importance of SLAs, and looks to drive improvement where it's needed.
What you additionally need to know:
This is a full time, onsite role based in our Bengaluru (MG Road) office. The role follows UK collaboration hours (2 PM-10 PM IST)) to support seamless cross-regional execution and reports to the Logistics Program Manager. You'll work closely with Operations, Program Management, Product, CSM, and Tech teams internally, as well as directly with a key client externally.
What would be you be responsible for:
Utilize daily reports and dashboards to monitor performance, analyze trends and provide actionable insights.
Review reports relating to failed shipments, missed SLAs and data quality issues.
Perform detailed analysis on retrieved data to identify patterns, trends, correlations,