Company Name – Muthoot Fincorp Limited
Job Title – Relationship Officer - Home Loan
Grade – JM 1 (15)
Location – Andhra Pradesh
Reports to – Branch Business Manager - Home Loan

Job Purpose
The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship.

Key Job Responsibilities
Deliver on Customer Acquisition through business development
To find new micro markets and empanel valuable quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
Work in the Area assigned by the Branch Business Manager and generate leads
Cold Calling to the potential customer base to generate business
Daily Sales Calls as per the Plan submitted to BBM
To find, nurture and develop excellent relationship with the Referral Partners / Connectors

Managing the customer journey through sales championship,



process championship and product championship To Activate Referral Partners for current business
To give doorstep service to customers – at their residence or office.
To learn the Organization’s policies, and source files as per the policy.
To Act as the Eyes & Ears of the Organization while working in the Market for current opportunities, information and sharing them to Branch Business Manager
To Support the Customers in terms of end -to- end loan processing.
To act as the Bridge between Customers and the Branch
To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.
Retain existing live loan customers.

Knowledge, Skills & Attributes
Result Orientation
Customer Service & Retention Focus
Strong presentation skills
Relationship Building & Stake ho

📌 Relationship Officer Nellore (India)
🏢 Muthoot Fincorp
📍 India