Position Summary:

The Business Production Support Associate Advisor is responsible for helping support Accounting and Finance Applications including Oracle EBS and Oracle Fusion along with other third-party applications. This individual will work with users, technology, accounting and finance to ensure the applications are working efficiently and support users where needed as the primary point of contact.

Job Description & Responsibilities:

The Business Production Support Associate Advisor works with the other team members to support the maintenance and development of accounting and finance applications. Key stakeholder partners will be Accounting, Finance, Technical Teams and Automation and AI teams.
Serve as the primary contact for supporting the enterprise applications (Oracle Fusion, Oracle EBS, Virtual Trader, Spreadsheet Server) for the application user community as well as enterprise application IT support, coordinating efforts and resource requests with each group.



Ultimately responsible for providing their user base with a dependable and secure application and one that produces the results expected by their customers.
Responsible for ensuring enterprise application production issues impacting customers are timely and accurately responded to and resolved with strategies which minimize impacts to their customer. Solutions must be aligned with organizational short- and longer-term objectives and integrate successfully into the enterprise application workplace.
Monitor and review enterprise application interface activities (inbound/outbound), execute any analysis and corrections within the timelines dictated by the closing calendars when issues are discovered.
Execution of all required enterprise application functions within the timelines established by the enterprise closing calendars.
Develops and maintains a solid enterprise application community user training and communication program which provides timely training and communication which in

📌 Hih Business Project Lead Analyst Hyderabad (India)
🏢 Cigna Group
📍 India