Job Description:
Key Responsibilities
Support requests for booked and shipped and invoiced orders,
including order changes and cancellations; escalations; delivery
issues and product support for newly delivered shipments, heavy
inbound phone responsibilities *eCommerce team.
Support requests for various sales channels, which may include
but not limited to, Commercial sales, Retail, and eCommerce
Maintain acceptable performance levels based on quarterly goals
and comply with all Humanscale policies
Provide prompt and productive service to Humanscale customers &
team members including the appropriate escalation of issues.
Qualifications:
Proficient in the English language; bi-lingual Spanish a plus
High School diploma or equivalent required; bachelor's degree
preferred
Business acumen in areas of customer service, e-commerce,
retail, logistics or sales support is advantageous
Demonstrate effective, transparent, and qualified written and oral
communication.
Quick learner and problem solver; able to seek out solutions
autonomously.
Experience in the manufacturing industry is preferred
📌 Customer Support Exe Bengaluru
🏢 MM Staffing & Career Consultants
📍 Bengaluru
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