Join ABBYY and be part of a team that celebrates your unique work style. With adaptable work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fueling ours.

Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.

As a trusted partner for purpose-built AI and intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Over 10,000 customers trust ABBYY, including many Fortune 500 ones. You will work on further developing a portfolio already containing client names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R; BLOCK.

The Technical Success Manager Lead will oversee and guide a team of Technical Success Managers while directly contributing to strategic customer engagements. This role will be pivotal in aligning customer needs with ABBYY’s solutions to maximize value realization. As a leader,



you will ensure best practices in technical success and foster a culture of customer-centric innovation.

Roles & Responsibilities

Leadership & Team Management:
Lead, mentor, and support a team of Technical Success Managers, ensuring alignment with company goals and customer success objectives.
Establish frameworks and processes for value discovery and delivery, ensuring consistency across customer engagements.
Serve as an escalation point for complex customer challenges, collaborating with internal teams to resolve issues promptly.

Strategic Customer Engagement:
Conduct high-level value discovery sessions with strategic accounts, ensuring customer goals and business objectives are clearly defined and met.
Build and maintain solid relationships with executive-level stakeholders in customer and partner organizations.
Collaborate with account managers, pre-sales teams, and other technical leaders to delive

📌 Technical Success Manager Bengaluru
🏢 ABBYY
📍 Bengaluru