Job Description:

Key Responsibilities

Business Development & Recent Account Acquisition
Identify, approach, and onboard Star Hotels, QSR chains, cloud kitchen networks,and leading HORECA groups for UCO sourcing.
Build pipelines through proactive outreach, networking, industry events, and leveraging existing hospitality relationships.
Prepare and deliver corporate presentations, commercial proposals, and value propositions for prospective clients.
Drive multi-city and multi-region partnerships with national and regional chains.

Key Account Management
Serve as the primary relationship owner for strategic customers.
Understand client needs, contract terms, and operational expectations to ensure seamless service delivery.
Coordinate with internal Operations, Compliance, Technology, and Finance teams to enable smooth onboarding and servicing.
Ensure timely collection and complaint resolution for all assigned chains.

Commercial & Negotiation
Engage with purchase teams, procurement heads, sustainability managers, and hotel/restaurant leadership.




Develop commercial deals that are profitable, scalable, and long-term.
Support contract drafting, sign-offs, renewals, and SLA adherence.

Client Engagement & Retention
Conduct regular business reviews with key accounts to share performance, collection trends, and improvement plans.
Ensure high levels of customer satisfaction and retention through consistent relationship-building.
Identify cross-cluster or cross-city expansion prospects for existing clients.

Internal Coordination & Reporting
Work with regional teams to implement on-ground operations for national and regional chains.
Maintain accurate records of customer interactions, contracts, and pipeline progress in the CRM.
Provide weekly and monthly MIS/reporting to the Head of Key Accounts.

What We’re Looking For
Bachelor’s degree or higher.
2–6 years of corporate/B2B sales experience, preferably in HORECA, hospitality,QSR, supply

📌 Key Accounts Manager Mumbai
🏢 DC Consultants
📍 Mumbai