Advanced and Proficient user of MS Word and Excel suite for formatting/branding and data analysis.
 Undertaking all areas of student record data entry, administration and compliance checking in a timely
manner.
 Be responsible for the filing of existing and current students for both electronic records on Student
Management System (SMS).
 Provide administration support to managers as required.
 Maintenance of Quality Management System (Novacore) including all policies, procedures, documents,
training material.
 Coordination of Moodle/Google Classroom (Learning Management System) for Training team and
directed by Operations Head - Admin.
 Maintenance of Course Progress and Attendance, Intervention process reports independently and with
timely direction from Administration Team.




 Maintenance of enrolment process in liaison with Administration team for Domestic enrolments
including Training Benchmarks.
 Providing accurate, timely and concise information to students based on the requests related to training
matters mainly Intervention, Course Progress and Course Attendance
 Accurate record keeping and maintaining student records and files electronically
 Demonstrate excellent customer service skills (in person, on telephone and written), along with ability to
liaise with other external stakeholders as required.
 Follow all Matic policies and procedures and Career development.

📌 Training Support Officer Ahmedabad
🏢 Matic Solutions Digital
📍 Ahmedabad