Job Description:

In this role, you’ll work effectively to service and upsell client products and services to current and future customers via chat services, including chat, text, email, social media, direct messaging and other nonverbal platforms using the "Service to Sales" methodology. You’ll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs. Whether it’s getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll :-
Receive customer inquiries via chat about products and services
Bring your persuasive skills to connect and close a sale with customers in a consultative matter using written communication only

What You Bring to the Role
college diploma and no direct work experience Freshers welcome




Or 1 year or more of customer service or sales experience and high school diploma or equivalent
Great written English communication skills including grammar and spelling
Computer savvy
Local resident of Ahmedabad, Gujarat or ability to immediately relocate to Ahmedabad, Gujarat. Relocation assistance available

What You Can Expect
Supportive of your career and career development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Relocation assistance for those interested in joining us in Ahmedabad, Gujarat
And we have a healthy advantages package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Offered Advantages / Facilities :
Medical Leave
Versatile Time Off
Flexible Working Hours
5 Days working
Travel Allowance
Subsidized Meals Allowance
Night Shift Allowance
Relocation Allowance

📌 Chat Customer Service And Sales Representative Ahmedabad
🏢 Mantras2Success
📍 Ahmedabad