Description
Hands On Experience on Engine/ Aftertreatment system on Vehicle level analysis
Trouble shooting on Vehicle & Engine
Basic knowledge of Electronic service tool like Insite on Engine & ATS
Organize & Impart Trainings to OEMS and CCC Service Centres for ensuring trouble free operation Of Product.
Supporting to CCC s for aftermarket service support.
Ability to strip down & rebuild turbocharger/Dosing systems/Fuel system and analyse the failure.
Ability to trouble shoot on vehicle/Engine/Genset/Const Equipment for Engine related issues.
Handling Warranty cases and concluding warranty disposition
Enhancing capability of CTT ASC on customers support by Technical/Service support/Parts Availability.
Conduct service centre audit and implement corrective actions required.
Support Infant care.




To ensure failed failure parts to dispatch plant for analysis.
Maintain service data base for the complete key activities of service and support data for release monthly report.

Responsibilities
Customer handling
Presentation skills
Very effective written/spoken communication.
Product Knowledge
Data Analysis Skill
Training Skills
Failure Diagnosis/Analysis
Communicate with Customer
Continuous Improvement
Customer Orientation
MS Word, Excel & Power point
Product Knowledge On Engine, Automotive, Off Road Equipment’s, Power Generation
Should be willing to travel to customer site frequently

📌 On Site Service Technician Assam (India)
🏢 Tata Cummins
📍 India