Description
Administrative Assistant
Administrative Assistant position to provide senior level managers support, act as a service line SME for administrative tasks and train our remote team. In addition to the standard executive assistant responsibilities, this position needs to provide first level support and issue resolution to managers and remote teams. To be successful in this role, we need a candidate who is well-organized, has outstanding time management skills and is proactive in nature. The work timings for this role will be 7 pm IST to 4 am IST.
Day-to-day responsibilities:
Single point of contact & escalation for assigned service line and/or location for administrative services
Supports Executive Committee / Leadership (CXO level) with focus on specific services
Build expertise within specific service business lines to extend support to senior leadership.
Manage the request queue for the service line / location with the remote team
Utilizing the assigned assistants to process administrative requests/tasks within their scope while focusing on the smooth operations in the office
Provide constructive feedback received from other executive assistants and training support as needed to other assistants assigned to the business
Manage and prioritize information flow in a timely and accurate manner i.e. calls, contacts, emails
Support in organizing marketing events, webinars and internal team social events
Full planning and organizing of client events
Dealing with all incoming and outgoing post
Maintenance of the client relationship management (CRM) database
Support client needs, including billing, document management, engagement acceptance & set-up
Organize travel and produce travel itineraries where applicable
Full secretarial and AA support to the Managing Directors and wider team
Diary management
Any other tasks deemed necessary for the effective running of the business
Essential traits:
Previous experience of working with senior m