Job Description

Are you someone who excels at people management and loves to fulfill client challenges? Someone in love with digital marketing and the various facets of it? Someone who enjoys the idea of growing teams and expanding the business?

We are looking for a quality-driven, account director to join our rapid growing agency. The responsibilities include building and nurturing account management teams, working on client requirements and relationships, ensuring fulfillment of client briefs and working cross functionally with other teams.

Successful candidates will have exceptional interpersonal skills, a proven track record of client relationship management, at least 10 years of work experience with some experience in a management role, and a keen eye for detail.

Key Responsibilities
Leading clients' campaign digital marketing campaigns
Managing Account Managers, Group Account Managers and Client facing personnel
Driving operational efficiency and quality output for the client account
Ensuring that client needs are looked after and met satisfactorily




Upselling and cross selling to clients time to time
Overseeing internal team management focusing on account teams
Comfortable in working cross functionally with design and technical teams to meet client goals
Looking into smooth functioning of client reporting, monitoring performance indicators (both internal and external)
Reporting to the leadership on the Account teams performance and growth of a particular account.
Identifying new prospects for growth

About the Company

EMD is an award-winning integrated services firm with offices in the US, Canada and
India. We specialize in Design, Digital & Technology offerings with a transparent focus on
limited clientele, high quality. Because we help brands craft beautiful messages,
we're also known as 'Storytellers'.
Over the past 8 years, we have associated with over 150+ brands across 9 portfolios.
Ranging from Education, Fashion & Lifestyle, Publ

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