Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Prudential (UK) in partnership with HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer.
This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions.
Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory
Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.
To partner with us in this mission, we are looking for a talented Assistant Manager – Claims Management to join our Experience team in Mumbai.
Assistant Manager – Operations and floor management
As a Assistant Manager Claims, your typical week might include the following:
Key Responsibilities:
End-to-End Claims Management
Oversee the entire claims process from registration to settlement, ensuring adherence to SLAs and regulatory guidelines.
Implement and monitor controls to prevent fraud, abuse, and leakage.
Ensure accurate adjudication and timely closure of claims.
Floor & Resource Management
Manage daily floor operations including team rostering, shift planning, and workload balancing.
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